Press the buttons on the left and right sides of the accessory, and then remove it from the printer.ģ. If THAT still doesn't solve your issue, perhaps clearing a paper jam from the auto two-sided print accessory with small paper tray might help. This could cause the accessory to not attach properly. *a helpful hint: Do NOT press the buttons on the left and right sides of the accessory when re-attaching it to your printer. Close the duplexer, and then re-attach the duplexer to the printer. Remove any paper from inside the duplexer.Ħ. Remove any paper from inside the printer.ĥ. Now, let's say you've got a jam "jammin' up the works" in the automatic two-sided accessory - what then? Read on, friend.Ģ.Press the buttons on the left and right sides of the duplexer (looks like this).ģ. Remove any paper that's inside the printer by pulling the paper out from the back of the printer. Push the two handles on the rear access door toward each other, and then remove the door.ģ. Press the 'Resume' button (hey, it's worth a shot).Ģ. sad, but (probably) true.įor some reason, I can't rip it out no matter how hard I pull.įirst things, first: before you destroy your machine, DO NOT ATTEMPT TO CLEAR YOUR PAPER JAM FROM THE FRONT OF YOUR PRINTER. If the printer still doesn't turn on, you may need to replace your power supply. If the printer DOES turn on with the USB cable disconnected, replace the USB cable. Disconnect the USB cable from the rear of the product, then press the power button. If that doesn't work, try checking the USB cable.
If the green LED light on the power supply does not light up, contact HP to replace the power supply. Now connect the adapter back into the rear of the printer, and plug the power cord back into a working outlet (don't use a powerstrip, and not a surge suppressor). If it doesn't, disconnect the power cord from the back of the printer and leave it out for at least 30 seconds. IF your power cord shows any signs of damage, you'll need to replace it. To do this, you'll need to unplug your printer first (we can't stress how important this step is to avoid death by crazy electro-shock), then carefully inspect the power cord for visible damage (these could be small tears, frays, exposed wire, goblin-tooth marks, etc.). If that doesn't work you'll need to check for visible signs of damage on your power cord. We hate to ask, but you DID try turning it on, right? If you haven't done so, we suggest you:Ī) check to make sure your power cord adapter is plugged into the printer (duh), then b) make sure your power cord is plugged into a working outlet (surprise, surprise).
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